Customer Service

The Surprising Importance of Wayfinding, Placemaking, Branding in Education

There are few things in life quite like your college experience. It begins with the selection of which institution you will trust will provide you the best chances for your success in life.

The Fading Art of Customer Service

Through all of the hype, noise and debate over AI, an older and much more powerful force has all but been silenced. For those in the know, its true power, not only keep vigil over it - it is their secret competitive advantage. That force is called "Customer Service", which ...
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